Norwegian Customer Service Chania free accommodation

1. Agent will be expected to
check what dates they want it
suspended and if suspension
has been registered the last 12
months.
2. Agent will be expected to
inform about the suspension fee
and registrar the suspension on
the account and make sure
invoice is credited.
1. Agent will be expected to
guide the customer though our
trouble shooting guide and ask
control questions
2. Agent will inform the
customer about the adjustment
that needs to be made on their
satellite dish and recommend
that we create an workorder for
an installer to help the
customer.
1. Agent will need to understand
our invoice process and what
date it is.
2. Agent will be expected to
understand what has been
invoiced and look for any change
that has been made on the
subscription to give the customer