Administrator Medical Healthcare
Dublin South

Working hours: Full time, 37.5 hours per week. 8 hour shifts with 30-minute lunch break. Monday – Friday with 1 Saturday per month. Saturdays are rotated and time in lieu is given for Saturdays worked. The Clinic is closed on Bank Holidays.
Annual leave: 22 days for the first year with the Company. Service days accrued (1 per year) up to maximum 25 days for each year of service completed thereafter.
Contract: Permanent (once probation of 6 months is completed)
Salary: Negotiable, depending on experience and qualifications

This excellent “state of the art” hospital facility in South Dublin offers a wide range of services.

The Role:

As an Administrator, duties and responsibilities would include:
Working as a part of the administration team to provide support to patients & other members of the clinic team as required
Greeting patients as they check in for their appointments/ procedures
Answer patient’s enquiries by phone, email and Intercom
Respond/follow up with patient enquiries/queries in a timely manor
Scheduling appointments such as general check-ups/post op appointments, initial assessments and surgical bookings (as requested by the medical team or the patient)
Give patients the necessary information in relation to their procedure or appointments such as pre & post operative instructions, cost, dilation and duration of appointment.
Scanning & attaching consent forms or referrals to the patient’s file
Emailing consent forms to patients that can be signed remotely using DocuSign
Making new files/Inserting patient demographics & attach medical history forms to the patients file with the aid of Formstack.
Setting recall reminders for future appointments
Be the line of communication between patients and the medical team for queries
Typing and editing of letters and referrals
Arranging for referrals to be reviewed by the medical team & contacting patients to arrange appointments or give recommendation as per the medical team
Taking payments for procedures & consultations
Completing medical insurance forms for procedures performed at the clinic
Collect incoming and frank outgoing post
Monitor Healthmail for referrals and correspondence from other medical professionals
Place orders as required (stationary, water & arrange couriers for collection of packages)
Prepare surgery lists (arrival times, surgery type, procedure codes & cost etc)
Daily/weekly banking

Excellent communication skills
Excellent attention to detail
Strong service ethic
Administration experience is an advantage though not essential
Proficient in MS Office

For immediate interview please email: sh@headhuntinternational.com
or call Tanya on 087 8550555 for more information


Employment Type
€30000 - €35000 per annum + excellent benefits
Head Hunt International
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